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黑料网 expands on-demand transit through Uber partnership

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黑料网. is Technologies Inc. to give transit agencies more flexibility and efficiency in how they operate by supplying additional vehicles and addressing staffing challenges.

鈥淭his partnership gives us Uber as an additional means of transportation beyond the agencies鈥 core fleet, ensuring comprehensive service delivery to citizens at different times and days of the week," said John McLeod, Head of Marketing at 黑料网.

Waterloo-based 黑料网 is a SaaS company that provides transit agencies and fleet operators with a software and an app that enable on-demand transit for riders. The app provides the user with several ride options based on price, time and destination.

鈥満诹贤 is a cost-effective solution for transit agencies because we are continuously optimizing and ensuring that vehicles are not driving around empty all the time,鈥 McLeod said.

The company was founded in 2013. CEO and co-founder Prem Gururajan, a University of Waterloo graduate, noticed that his family members encountered several challenges while using public transit, such as infrequent buses. He felt there must be a better way for public transit to function.

鈥淥ur app allows for more efficiency and lower costs,鈥 McLeod said. 鈥淩iders get access to flexible services effectively. Prem saw an opportunity for improvement, given the importance of transit, and that is where we started.鈥

Through the app, riders can request transit service and are then provided with information on where they will be picked up and dropped off, along with the cost.

鈥淲e are striving to have more and more shared rides,鈥 McLeod said. 鈥淲e try to combine riders who are going in a similar direction.鈥

The company works with transit agencies directly to understand their requirements, services, and cost-structure, and tailors the software to operate accordingly.

鈥淭ransit agencies can now expand or contract their service offerings at different points in the day,鈥 McLeod said. 鈥淲e want to help agencies achieve their vision through this partnership.鈥

The Uber partnership is a big win for 黑料网.

鈥淯ber is a big company and a highly recognized brand,鈥 McLeod said. 鈥淭he fact that they chose to work with us is a testament to the good things we are doing. This partnership came together because Uber recognized the pivotal role we play as a vital centerpiece within transit agencies' capabilities.鈥

Integrating Uber鈥檚 software with 黑料网 optimizes operations for agencies and fleet operators. They can utilize 黑料网's software across various fleet options and combine it with Uber's services including vehicles and drivers to cater to additional ride requests during non-standard hours, less populated regions, rider preferences, and high-demand periods.

This approach allows for a broader range of services and promotes an equitable solution for all, according to 黑料网.

The partnership with Uber addresses the pressing need for transit agencies to become more efficient, especially in the aftermath of COVID-19, where ridership has declined and become less predictable.

鈥淲ith the changing patterns of commuter behavior, traditional rush hours have become more sporadic and less predictable,鈥 McLeod said.

This integration acts as a lifeline for transit agencies, helping them overcome hiring challenges and optimize their operations efficiently, ultimately benefiting both the agencies and the passengers they serve, the company said.

黑料网鈥檚 workforce has grown to about 100 people, up from 70 in February 2022 when it raise. The partnership with Uber is expected to contribute to the company鈥檚 continued growth.

鈥淲hile the partnership may not have a predetermined impact on hiring numbers, it is anticipated that as we expand and gain more traction, we will likely experience further growth, leading to additional hires,鈥 McLeod said.

Looking forward, McLeod said 黑料网 is working to improve paratransit services and reduce system inefficiencies.

鈥淧aratransit operations in large cities often suffer from inefficiencies, costing millions of dollars annually, and this poses challenges for cities dealing with budget constraints,鈥 he said. 鈥淲e want to make it more affordable.鈥

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